Return & exchange
- Exchange can be done within 7 working days from date of purchase
- No exchange/ refund possible without sale invoice.
- If you have any issue in product or damaged share video proof on same day of delivery without wearing .
- Used products are not refundable/exchangeable/claimable.
- 1 month free service warranty for footwear only, after that repairing will be charged.
- No service warranty for sales/promotional items.
- No exchange/no claim/no refund on sales/promotional items.
- Accessories are neither exchangeable nor refundable.
- Claim / repairing processing time is 15 working days only.
- Our refund policy procedure typically requires 5 to 10 working days for processing.
- Shoe Hub has the authority to cancel orders for any reason, such as out of stock, pricing errors, or credit card payment declined. Once the order has been shipped, a shipping confirmation will be sent with tracking information.
For queries, complaints and suggestions.
call or whatsapp : 0309-1495351
DELIVERY TIME
- Cities of Pakistan: 3 to 5 working days
- International (outside Pakistan): 10 to 15 working days
In case of sale, natural disasters, strikes, extended public holidays, etc. deliveries might be delayed.
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